It’s funny how an opinion can form so quickly and lodge itself so deeply into your brain that you’d be prepared to voraciously argue your case with people you barely know just five minutes after you’ve dreamt up the idea. And yet, with just a little actual research into the subject, you realise that you were totally wrong and had formed your thesis from knee-jerk emotional reactions instead of any kind of thoughtful contemplation. I had originally intended to write about how the internet, and more specifically the phenomenon of message boards, has led not to an open and pluralistic forum and the creation of virtual communities; but rather how it has opened a channel for all sorts of anger, hatred and personal attacks on writers, other posters and the subjects of their musings. However, the more time I spent looking for examples to back up my case, the more difficult I found it to prove this theory. After a while I realised that I would have to concede and about-face. An often mixed-blessing it may be, but the internet is undoubtedly helping to move the media aristocracy closer to something resembling a democracy.
The seeds of this piece were planted when I was sent a link to a now infamous blog on the Guardian website, a travel blog written by one Max Gogarty. Max was a 19 year old gap year student who had been given the incredible opportunity of recording his exploits for the Guardian travel website, but whose final output (and subject matter) was unremarkably bland and cliché. It was a harmless piece in itself but very soon garnered mass online protest, resentment and suspicion as to why such pedestrian work had been given the honour of Guardian publishing, and cries of ‘nepotism’ ensued even before the message board inhabitants had concluded (correctly) that Max was the son of another freelance travel writer with Guardian connections. I was in full agreement that, in commissioning Gogarty junior’s piece, the website had made a blinding error that showed not just carelessness, but a lack of respect for its readership. However, I couldn’t help but wince in sympathy at some of the more bilious personal attacks on the lad and the uninformed conclusions that were jumped to regarding his background and character. It was of little surprise that first the travel editor, and then the boy’s father and other Guardian writers leapt to Max’s defence, after which the direction of anger turned more firmly towards the editorial team.
While this incident has been well documented and debated across the web, it hardly struck me as surprising that such bitter and enraged comments should appear on a message board. Hatred abounds on the internet from terrorism promoting websites to the comments sections that follow professional album reviews (not that I am equating the two of course). Anyone who holds a deep enough loathing of something has the ability to have their voice heard. And for this reason the net can quite often seem like a particularly biased place. There must be plenty of people who think the Kaiser Chiefs album is alright or even good, but how many of them feel strongly enough in their indifference or slight favour to write about it; how many people set up a blog in order to tell the world that Kate Nash is ‘quite nice’ or that The Pigeon Detectives’ latest single is ‘really average’? On a personal level I have often put off from participating in or even reading online discussions, or from visiting certain websites, on the basis that public contributors can very often be closed-minded and downright odious. I have even had my intelligence and abilities as a writer called into question on the basis of my personal taste. Depending on which website you are visiting, you can be a snob, a scenester and a bovine populist, an idiot, a know-it-all and a twat all at the same time. And all because you thought that Klaxons’ album had a few good tracks on it.
But for all this negativity, stupidity and contempt for the ideas of others that does indeed exist, public comments on the internet are mostly respectful, often thoughtful, and sometimes even well written. The more I trawled the web looking for evidence that might support my initial view of cyberspace as a realm of nastiness, the more difficult it became to find decent examples. From Drowned in Sound to Pop Justice there was the odd snipe here and the odd insult there, but largely I discovered constructive criticism, intelligent observation and even some fervent praise. Returning to the wider field outside music, I looked at a cross-selection of blogs on popular news websites with similar results. Even on sites such as Holy Moly, which revel in their own indulgent mud-slinging, the venom is tempered by pertinence and occasional sympathy, and all the abuse and profanities are uttered with tongues firmly in cheeks.
So why was I under the mistaken impression that every message board post went around slagging off anyone who didn’t agree with them? As I’ve already touched on, the more passionate somebody feels about a topic, the more likely they are to post on it, and the more intolerant and hateful comments certainly tend to stand out. But in my case, perhaps the illusion stems from an earlier period of youthful sensitivity, when I couldn’t tell the difference between somebody saying a particular record was shit and calling me a philistine. Maybe they were calling me a philistine – I’d like to think my tastes have grown and matured since then. Whatever the cause, I did indeed develop a certain mistrust and scepticism towards the usefulness of message boards as forums for open debate.
However, by being forced to justify my feelings and articulate my argument I’ve come to view that ‘submit’ button as a most useful tool, within the scope of music journalism and beyond. Now anyone can (though not everyone will) make their own views known, criticise the views of others and hopefully bring greater insight and a wider vision to debate. Just because someone has a by-line doesn’t make them right, and a well-filled comment section can remind us of this. As the whole Gogarty affair highlights (and as really we knew already), people can gain positions of importance and exposure within the media not necessarily on the basis of merit or achievement. Message boards can provide the kind of checks and balances that we treasure in an open society, even if they are not always as successful as we would hope. The internet has already offered us much-needed alternatives from the establishment authority of the mainstream press, and it can go even further by emphasising the equal validity of those whose opinions aren’t endorsed through media connections. Of course there will always be idiots who bring nothing to the table except an indier-than-thou attitude and a fondness for humiliating anyone who likes Coldplay, but even they can sometimes make an interesting point. And even Coldplay fans might have something worthwhile to say once in a while.
That Gogarty blog in full: http://blogs.guardian.co.uk/travelog/2008/02/skins_blog.html